CITIZENS CARE CENTER — Nursing Home in HAVRE DE GRACE, MD
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 184 |
|---|---|
| Average Residents/Day | 115.2 |
| CMS Certification Number | 215039 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 4.22 HPRD |
|---|---|
| RN Staffing | 0.64 HPRD |
Health Inspection Findings & Deficiencies
CITIZENS CARE CENTER had 11 health inspection deficiencies on its most recent inspection (January 29, 2026).
Inspection Findings — January 29, 2026
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Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Level D)Corrected — March 15, 2026
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Ensure each resident receives an accurate assessment. (Level E)Corrected — March 15, 2026
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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)Corrected — March 15, 2026
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level D)Corrected — March 15, 2026
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Provide activities to meet all resident's needs. (Level D)Corrected — March 15, 2026
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — March 15, 2026
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Provide safe and appropriate respiratory care for a resident when needed. (Level D)Corrected — March 15, 2026
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level E)Corrected — March 15, 2026
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Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level D)Corrected — March 15, 2026
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Provide or obtain dental services for each resident. (Level D)Corrected — March 15, 2026
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Provide safe, appropriate pain management for a resident who requires such services. (Level D)Corrected — March 15, 2026
Citizens Care Center is a 184-bed nursing home in Havre De Grace, Maryland. It holds a 5-star CMS overall rating. Total nurse staffing is 4.2 hours per resident day, above the Maryland average of 3.9. Its most recent inspection, in January 2026, cited 11 deficiencies, none of them severe.
The facility shows relatively strong nurse staffing and a high overall quality rating compared with others in the area, which can support timely care. You may want to ask how the facility has addressed several recent citations related to resident rights, care planning, and use of restraints to understand what changes were made and how they monitor ongoing compliance.
Frequently Asked Questions
Is CITIZENS CARE CENTER Medicare and Medicaid certified?
CITIZENS CARE CENTER is Medicare certified and Medicaid certified according to CMS data.
What is CITIZENS CARE CENTER's CMS star rating?
CITIZENS CARE CENTER has an overall CMS rating of 5 out of 5 stars.
How is staffing at CITIZENS CARE CENTER?
CITIZENS CARE CENTER reports 4.22418 total nurse hours per resident day.
Has CITIZENS CARE CENTER had health inspection deficiencies?
On its most recent inspection, CITIZENS CARE CENTER had 11 total deficiencies, including 0 classified as severe.
How many beds does CITIZENS CARE CENTER have?
CITIZENS CARE CENTER has 184 certified beds.
Nearby Nursing Homes
- LORIEN BULLE ROCK — 5/5 — 4.3 mi
- STERLING CARE RIVERSIDE — 4/5 — 9.4 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.