BROOKSIDE REHABILITATION AND HEALTHCARE CENTER — Nursing Home in WEBSTER, MA

11 PONTIAC AVENUE, WEBSTER, MA, 01570 | 5089433889

CMS Five-Star Rating

★★☆☆☆ 2/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds81
Average Residents/Day70.0
CMS Certification Number225483

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.72 HPRD
RN Staffing 0.75 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection July 30, 2025
Total Deficiencies 11

BROOKSIDE REHABILITATION AND HEALTHCARE CENTER had 11 health inspection deficiencies on its most recent inspection (July 30, 2025).

Inspection Findings — July 30, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)
    Corrected — September 2, 2025
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (Level D)
    Corrected — September 2, 2025
  • Ensure each resident receives an accurate assessment. (Level B)
    Corrected — September 2, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level D)
    Corrected — September 2, 2025
  • Provide enough food/fluids to maintain a resident's health. (Level D)
    Corrected — September 2, 2025
  • Provide safe and appropriate respiratory care for a resident when needed. (Level D)
    Corrected — September 2, 2025
  • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Level D)
    Corrected — September 2, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level D)
    Corrected — September 2, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)
    Corrected — September 2, 2025
  • Provide and implement an infection prevention and control program. (Level D)
    Corrected — September 2, 2025
  • Develop and implement policies and procedures for flu and pneumonia vaccinations. (Level D)
    Corrected — September 2, 2025
CareQED Analysis

Brookside Rehabilitation and Healthcare Center is a 81-bed nursing home in Webster, Massachusetts. It holds a 2-star CMS overall rating. Total nurse staffing is 3.7 hours per resident day, below the Massachusetts average of 3.9. Its most recent inspection, in July 2025, cited 11 deficiencies, none of them severe.

A recent inspection did identify multiple problems but none were classified as severe, which suggests issues may be correctable rather than immediately dangerous. Ask the facility how they plan to address the cited care concerns — especially staffing and the specific problems noted around nutrition, continence care, medication use, and assessments — and what changes are already in place.

Frequently Asked Questions

Is BROOKSIDE REHABILITATION AND HEALTHCARE CENTER Medicare and Medicaid certified?

BROOKSIDE REHABILITATION AND HEALTHCARE CENTER is Medicare certified and Medicaid certified according to CMS data.

What is BROOKSIDE REHABILITATION AND HEALTHCARE CENTER's CMS star rating?

BROOKSIDE REHABILITATION AND HEALTHCARE CENTER has an overall CMS rating of 2 out of 5 stars.

How is staffing at BROOKSIDE REHABILITATION AND HEALTHCARE CENTER?

BROOKSIDE REHABILITATION AND HEALTHCARE CENTER reports 3.7234 total nurse hours per resident day.

Has BROOKSIDE REHABILITATION AND HEALTHCARE CENTER had health inspection deficiencies?

On its most recent inspection, BROOKSIDE REHABILITATION AND HEALTHCARE CENTER had 11 total deficiencies, including 0 classified as severe.

How many beds does BROOKSIDE REHABILITATION AND HEALTHCARE CENTER have?

BROOKSIDE REHABILITATION AND HEALTHCARE CENTER has 81 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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