BROOKE HAVEN HEALTHCARE — Nursing Home in WEST PLAINS, MO
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 120 |
|---|---|
| Average Residents/Day | 66.6 |
| CMS Certification Number | 265400 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.80 HPRD |
|---|---|
| RN Staffing | 0.34 HPRD |
Health Inspection Findings & Deficiencies
BROOKE HAVEN HEALTHCARE had 15 health inspection deficiencies on its most recent inspection (December 6, 2024), including 1 classified as severe.
Inspection Findings — December 6, 2024
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Assure the security of all personal funds of residents deposited with the facility. (Level D)Corrected — January 15, 2025
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Ensure services provided by the nursing facility meet professional standards of quality. (Level D)Corrected — January 15, 2025
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Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. (Level D)Corrected — January 15, 2025
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level G)Corrected — January 15, 2025
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level D)Corrected — January 15, 2025
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Provide safe and appropriate respiratory care for a resident when needed. (Level D)Corrected — January 15, 2025
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Provide care or services that was trauma informed and/or culturally competent. (Level D)Corrected — January 15, 2025
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Post nurse staffing information every day. (Level D)Corrected — January 15, 2025
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Level D)Corrected — January 15, 2025
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (Level D)Corrected — January 15, 2025
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level D)Corrected — January 15, 2025
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)Corrected — January 15, 2025
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Dispose of garbage and refuse properly. (Level D)Corrected — January 15, 2025
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Provide and implement an infection prevention and control program. (Level D)Corrected — January 15, 2025
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Implement a program that monitors antibiotic use. (Level D)Corrected — January 15, 2025
Brooke Haven Healthcare is a 120-bed nursing home in West Plains, Missouri. It holds a 3-star CMS overall rating. Total nurse staffing is 3.8 hours per resident day, above the Missouri average of 3.5. Its most recent inspection, in December 2024, cited 15 deficiencies, one of them severe.
The facility’s nurse staffing is stronger than many in the state, which can help with day-to-day care and supervision. However, the recent inspection found multiple deficiencies including a severe citation about failures to report and properly respond to suspected abuse/neglect and to ensure residents consistently receive appropriate care, so you should ask how the facility addressed those specific problems and what changes are in place.
Frequently Asked Questions
Is BROOKE HAVEN HEALTHCARE Medicare and Medicaid certified?
BROOKE HAVEN HEALTHCARE is Medicare certified and Medicaid certified according to CMS data.
What is BROOKE HAVEN HEALTHCARE's CMS star rating?
BROOKE HAVEN HEALTHCARE has an overall CMS rating of 3 out of 5 stars.
How is staffing at BROOKE HAVEN HEALTHCARE?
BROOKE HAVEN HEALTHCARE reports 3.80463 total nurse hours per resident day.
Has BROOKE HAVEN HEALTHCARE had health inspection deficiencies?
On its most recent inspection, BROOKE HAVEN HEALTHCARE had 15 total deficiencies, including 1 classified as severe.
How many beds does BROOKE HAVEN HEALTHCARE have?
BROOKE HAVEN HEALTHCARE has 120 certified beds.
Nearby Nursing Homes
- NHC HEALTHCARE, WEST PLAINS — 5/5 — 0.9 mi
- WEST VUE NURSING AND REHABILITATION CENTER — 5/5 — 0.9 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.