Biltmore Haven Nursing and Rehabilitation — Nursing Home in Arden, NC
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 100 |
|---|---|
| Average Residents/Day | 74.0 |
| CMS Certification Number | 345477 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 2.89 HPRD |
|---|---|
| RN Staffing | 0.39 HPRD |
Health Inspection Findings & Deficiencies
Biltmore Haven Nursing and Rehabilitation had 17 health inspection deficiencies on its most recent inspection (May 1, 2025).
Inspection Findings — May 1, 2025
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Allow resident to participate in the development and implementation of his or her person-centered plan of care. (Level D)Corrected — June 17, 2025
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Allow residents to self-administer drugs if determined clinically appropriate. (Level D)Corrected — June 17, 2025
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Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (Level D)Corrected — June 17, 2025
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Ensure each resident receives an accurate assessment. (Level D)Corrected — June 17, 2025
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Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Level D)Corrected — June 17, 2025
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Provide safe and appropriate respiratory care for a resident when needed. (Level D)Corrected — June 17, 2025
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level D)Corrected — June 17, 2025
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)Corrected — June 17, 2025
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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level E)Corrected — June 17, 2025
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level E)Corrected — June 17, 2025
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Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (Level F)Corrected — June 17, 2025
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Provide and implement an infection prevention and control program. (Level D)Corrected — June 17, 2025
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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level B)Corrected — June 17, 2025
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Protect each resident from the wrongful use of the resident's belongings or money. (Level E)Corrected — May 1, 2025
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Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)Corrected — June 17, 2025
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Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Level D)Corrected — June 17, 2025
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)Corrected — June 17, 2025
Biltmore Haven Nursing and Rehabilitation is a 100-bed nursing home in Arden, North Carolina. It holds a 1-star CMS overall rating. Total nurse staffing is 2.9 hours per resident day, below the North Carolina average of 3.8. Its most recent inspection, in May 2025, cited 17 deficiencies, none of them severe.
A positive sign is that the recent inspection cited multiple issues but none were rated as severe. You should ask how the facility is addressing its below‑average nurse staffing levels and what specific steps they’ve taken to ensure consistent, individualized care given those staffing constraints.
Frequently Asked Questions
Is Biltmore Haven Nursing and Rehabilitation Medicare and Medicaid certified?
Biltmore Haven Nursing and Rehabilitation is Medicare certified and Medicaid certified according to CMS data.
What is Biltmore Haven Nursing and Rehabilitation's CMS star rating?
Biltmore Haven Nursing and Rehabilitation has an overall CMS rating of 1 out of 5 stars.
How is staffing at Biltmore Haven Nursing and Rehabilitation?
Biltmore Haven Nursing and Rehabilitation reports 2.88992 total nurse hours per resident day.
Has Biltmore Haven Nursing and Rehabilitation had health inspection deficiencies?
On its most recent inspection, Biltmore Haven Nursing and Rehabilitation had 17 total deficiencies, including 0 classified as severe.
How many beds does Biltmore Haven Nursing and Rehabilitation have?
Biltmore Haven Nursing and Rehabilitation has 100 certified beds.
Nearby Nursing Homes
- Fletcher Rehabilitation and Healthcare Center — 1/5 — 2.0 mi
- Givens Health Center — 4/5 — 2.5 mi
- Deerfield Episcopal Retirement — 5/5 — 3.0 mi
- The Lodge at Mills River — 5/5 — 4.5 mi
- Fleshers Fairview Health Care — 1/5 — 6.1 mi
- The Laurels Of Greentree Ridge — 5/5 — 6.7 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.