WINDSOR COURT — Assisted Living in West Palm Beach, Florida
Windsor Court is a 92-bed assisted living facility in West Palm Beach, Florida. Its CareQED Score is 33 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. The record also includes 1 state sanction or final order, a formal enforcement signal. Care options include memory care. It accepts Medicaid and VA benefits. It has operated under Fiza Investment INC. for about 24 years.
Routine deficiencies are the main driver of the score, reflecting a pattern of relatively frequent, recent citations that are not classified as serious. These have centered on resident care, the physical plant, medication handling, admissions processes, limited mental health services, and staffing standards, and while most of the citations were corrected the facility has shown a recent uptick in findings after a period with fewer issues.
CareQED Score
CareQED Score: 33/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 0
- Class 3 violations: 13
- Class 4 violations: 2
- Unclassified: 0
- Substantiated complaints: 5
- Sanctions/final orders: 1
- Serious findings: 0
Care & Payment
- Memory care offered
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: 3rd Party 24hr
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Other
- Special programs & services: Memory Care
Licensed beds: 92 · For-Profit · Operator since 2002 · 3700 N FLAGLER DRIVE, WEST PALM BEACH, FL, 33407 · (561) 842-1047
Nearby Assisted Living
- GRAND LIVING AT WEST PALM BEACH — West Palm Beach · 0.6 mi · CareQED Score 85/100
- LOURDES PAVILION — West Palm Beach · 0.7 mi · CareQED Score 81/100
- COLONIAL ASSISTED LIVING AT WEST PALM BEACH FL — West Palm Beach · 0.7 mi · CareQED Score 54/100
- CHRISTEL CARE INC — West Palm Beach · 0.7 mi · CareQED Score 81/100
- CARPS ASSISTED LIVING — West Palm Beach · 1.6 mi · CareQED Score 76/100
See all assisted living in West Palm Beach, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected May 2026. 39 operational inspection(s) on record, including 28 complaint investigation(s) of which 16 substantiated. 61 deficiency citation(s), 89% corrected. Recurring findings: Resident Care (cited in 13 inspections), Physical Plant (cited in 9 inspections), Medication (cited in 6 inspections), Admissions (cited in 3 inspections), Limited Mental Health (cited in 3 inspections), Staffing Standards (cited in 3 inspections), Records (cited in 2 inspections), Training (cited in 2 inspections), Risk Mgmt & QA; Adverse Incident Report (cited in 2 inspections).
May 4, 2026 · Standard
- Use Of Personnel; Emergency Care (AED) (Class 3) — open
- Food Service (Class 3) — open
- Admissions (Class 3) — open
- Physical Plant (Class 3) — open
- Records (Class 3) — open
- Limited Mental Health (Class 3) — open
- Resident Care (Class 3) — open
Oct 10, 2025 · Complaint
- Resident Care (Class 3) — corrected Feb 2026
- Emergency Management Planning (Class 3) — corrected Feb 2026
Jun 10, 2025 · Monitor
- Medication (Class 3) — corrected Sep 2025
May 22, 2025 · Standard
- Medication (Class 4) — corrected Sep 2025
- Resident Care (Class 3) — corrected Sep 2025
- Admissions (Class 3) — corrected Sep 2025
Apr 16, 2024 · Complaint
No deficiencies cited.
Feb 22, 2024 · Complaint
No deficiencies cited.
Dec 13, 2023 · Complaint
No deficiencies cited.
Feb 28, 2023 · Standard
No deficiencies cited.
Nov 4, 2022 · Complaint
No deficiencies cited.
Aug 18, 2022 · Complaint
- In-person Visitation (Class 4) — corrected Nov 2022
Jun 14, 2022 · Standard
- Limited Mental Health (Class 3) — corrected Aug 2022
Jan 5, 2022 · Complaint
No deficiencies cited.
Oct 14, 2020 · Standard
- Limited Mental Health (Class 3) — corrected Dec 2020
- Staffing Standards (Class 4) — corrected Feb 2021
- Limited Mental Health (Class 4) — corrected Dec 2020
- Training (Class 4) — corrected Dec 2020
- Medication (Class 3) — corrected Dec 2020
- Resident Care (Class 3) — corrected Dec 2020
Jun 18, 2020 · Monitor
No deficiencies cited.
Jun 21, 2019 · Monitor
No deficiencies cited.
May 7, 2019 · Complaint
No deficiencies cited.
Jan 9, 2019 · Complaint
- Emergency Environmental Control (Class 3) — corrected Mar 2019
Aug 14, 2018 · Complaint
No deficiencies cited.
Apr 3, 2018 · Complaint
- Risk Mgmt & QA; Liability Claim Report (Class 4) — corrected May 2018
- Risk Mgmt & QA; Adverse Incident Report (Class 4) — corrected May 2018
- Background Screening-compliance Attestation (Class 4) — corrected May 2018
Mar 21, 2018 · Standard
- Training (Class 3) — corrected May 2018
- Physical Plant (Class 3) — corrected May 2018
Jun 6, 2017 · Complaint
No deficiencies cited.
Feb 21, 2017 · Complaint
No deficiencies cited.
Oct 31, 2016 · Complaint
- Resident Care (Class 3) — corrected Jan 2017
- Staffing Standards (Class 3) — corrected Jan 2017
- Records (Class 3) — corrected Jan 2017
Jul 12, 2016 · Complaint
- Medication (Class 3) — corrected Aug 2016
- Admissions (Class 3) — corrected Aug 2016
- Resident Care (Class 2) — corrected Aug 2016
- Resident Care (Class 2) — corrected Aug 2016
- Physical Plant (Class 3) — corrected Aug 2016
- Background Screening Clearinghouse (Class 4) — corrected Aug 2016
Jul 11, 2016 · Complaint
No deficiencies cited.
Mar 8, 2016 · Standard
- Medication (Class 3) — corrected Jun 2016
- Staffing Standards (Class 3) — corrected Jun 2016
- Background Screening; Prohibited Offenses (Class 4) — corrected Jun 2016
- Medication (Class 3) — corrected Jun 2016
- Medication (Class 3) — corrected Jun 2016
- Medication (Class 3) — corrected Jun 2016
- Medication (Class 3) — corrected Jun 2016
Oct 7, 2015 · Complaint
- Physical Plant (Class 3) — corrected Jan 2016
May 5, 2015 · Complaint
- Physical Plant (Class 3) — corrected Jul 2015
- Medication (Class 3) — corrected Jul 2015
- Resident Care (Class 3) — corrected Jul 2015
Feb 19, 2015 · Complaint
- Resident Care (Class 2) — corrected Mar 2015
Dec 9, 2014 · Complaint
- Physical Plant (Class 3) — corrected Mar 2015
- Resident Care (Class 3) — corrected Mar 2015
Sep 18, 2014 · Complaint
No deficiencies cited.
Feb 28, 2014 · Complaint
- Physical Plant (Class 3) — corrected May 2014
Feb 28, 2014 · Standard
No deficiencies cited.
Oct 9, 2013 · Complaint
- Resident Care (Class 3) — corrected Jan 2014
Aug 14, 2013 · Complaint
- Risk Mgmt & QA; Adverse Incident Report (Class 3) — corrected Oct 2013
- Resident Care (Class 3) — corrected Oct 2013
- Physical Plant (Class 3) — corrected Oct 2013
Apr 8, 2013 · Complaint
- Fiscal (Class 3) — corrected Aug 2013
- Fiscal (Class 3) — corrected Aug 2013
- Fiscal (Class 3) — corrected Aug 2013
Jan 22, 2013 · Complaint
No deficiencies cited.
Aug 28, 2012 · Complaint
- Physical Plant (Class 3) — corrected Oct 2012
- Resident Care (Class 3) — corrected Oct 2012
Jun 20, 2012 · Complaint
- Resident Care (Class 3) — corrected Sep 2012