THE POINTE AT WEST PALM — Assisted Living in West Palm Bch, Florida
The Pointe at West Palm is a 102-bed assisted living facility in West Palm Bch, Florida. Its CareQED Score is 14 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 1 serious (Class 1 or 2) violation. The record also includes 1 state sanction or final order, a formal enforcement signal. It has operated under Snh Fla Tenant LLC for about 6 years.
Serious findings on state inspections are the dominant driver of this low score, including at least one state enforcement action on the facility record. The AHCA record shows recurring problems centered on resident care, staffing standards, medication handling, training, the physical plant, and admissions; many past citations have been corrected but several remain unresolved. Recent inspections show a mixed picture with a notable uptick in significant findings at the most recent survey, suggesting a worsening trend.
CareQED Score
CareQED Score: 14/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 1
- Class 3 violations: 14
- Class 4 violations: 1
- Unclassified: 3
- Substantiated complaints: 4
- Sanctions/final orders: 1
- Serious findings: 1
Care & Payment
Activities & Services
- Nurse availability: Direct Part-Time
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Yoga
Licensed beds: 102 · For-Profit · Operator since 2020 · Fines: $1,000 · 111 EXECUTIVE CENTER DR, WEST PALM BCH, FL, 33401-4849 · (561) 697-5500
Nearby Assisted Living
- HOME AWAY FROM HOME — West Palm Beach · 0.4 mi · CareQED Score 88/100
- KARING HEARTS LLC — West Palm Beach · 0.5 mi · CareQED Score 79/100
- ARDEN COURTS (WEST PALM BEACH) — West Palm Beach · 1.4 mi · CareQED Score 78/100
- COLONIAL ASSISTED LIVING AT PALM BEACH LLC — West Palm Beach · 1.4 mi · CareQED Score 0/100
- CHRISTEL CARE INC — West Palm Beach · 1.5 mi · CareQED Score 81/100
See all assisted living in West Palm Bch, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected May 2026. 19 operational inspection(s) on record, including 7 complaint investigation(s) of which 2 substantiated. 37 deficiency citation(s), 81% corrected. Recurring findings: Resident Care (cited in 7 inspections), Staffing Standards (cited in 5 inspections), Medication (cited in 4 inspections), Physical Plant (cited in 2 inspections), Training (cited in 2 inspections), Admissions (cited in 2 inspections).
May 7, 2026 · Standard
- Staffing Standards (Class 3) — open
- Physical Plant (Class 3) — open
- Training (Class 3) — open
- Resident Care (Class 3) — open
- Training (Class 3) — open
- Emergency Management Planning (Class 3) — open
- Training (Class 3) — open
Nov 18, 2025 · Complaint
No deficiencies cited.
Aug 25, 2025 · Complaint
- Resident Care (Class 2) — corrected Nov 2025
Dec 11, 2024 · Standard
- Medication (Class 3) — corrected Apr 2025
- Staffing Standards (Class 3) — corrected Apr 2025
- Resident Care (Class 3) — corrected Apr 2025
- Admissions (Class 3) — corrected Apr 2025
Apr 14, 2022 · Standard
- Resident Care (Class 3) — corrected Jul 2022
- Background Screening Clearinghouse (Class Unclassified) — corrected Jul 2022
- Limited Nursing Services (Class 3) — corrected Jul 2022
- Limited Nursing Services (Class 3) — corrected Jul 2022
- Staffing Standards (Class 4) — corrected Jul 2022
- Background Screening; Prohibited Offenses (Class Unclassified) — corrected Jul 2022
- Background Screening-compliance Attestation (Class Unclassified) — corrected Jul 2022
Jan 14, 2021 · Complaint
No deficiencies cited.
Jan 28, 2020 · Monitor
No deficiencies cited.
Jan 8, 2020 · Standard
- Medication (Class 3) — corrected Mar 2020
- Emergency Environmental Control (Class 3) — corrected Mar 2020
- Medication (Class 3) — corrected Mar 2020
Oct 2, 2019 · Complaint
- Resident Care (Class 1) — corrected Nov 2019
- Resident Care (Class 1) — corrected Nov 2019
Apr 1, 2019 · Complaint
No deficiencies cited.
May 31, 2018 · Monitor
- Physical Plant (Class 3) — corrected Aug 2018
- Resident Care (Class 3) — corrected Aug 2018
- Emergency Plan Approval (Class 3) — corrected Feb 2019
Jan 31, 2018 · Standard
- Resident Care (Class 3) — corrected Mar 2018
- Admissions (Class 3) — corrected Mar 2018
- Admissions (Class 3) — corrected Mar 2018
Jul 24, 2017 · Monitor
- Licensure (Class 3) — corrected Aug 2017
Nov 1, 2016 · Complaint
No deficiencies cited.
Dec 3, 2015 · Standard
- Food Service (Class 3) — corrected Jan 2016
- Staffing Standards (Class 3) — corrected Jan 2016
- Training (Class 3) — corrected Jan 2016
- Medication (Class 3) — corrected Jan 2016
Mar 17, 2015 · Monitor
No deficiencies cited.
Jul 9, 2014 · Monitor
- Medication (Class 3) — corrected Jul 2014
- Staffing Standards (Class 3) — corrected Jul 2014
Dec 31, 2013 · Standard
No deficiencies cited.
Feb 19, 2013 · Complaint
No deficiencies cited.