THE PAVILION OF NEW PORT RICHEY — Assisted Living in New Port Richey, Florida

The Pavilion of New Port Richey is a 100-bed assisted living facility in New Port Richey, Florida. Its CareQED Score is 78 out of 100 (Solid record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. The record also includes 2 state sanctions or final orders, a formal enforcement signal. Care options include memory care. It accepts Medicaid and VA benefits. It has operated under Npr Al Opco LLC for about 1 year.

The record is comparatively clean, with no serious findings or active enforcement driving the score. Most deficiencies have been corrected and recurring issues have centered on medication management, resident care, resident refund policy, and food service, with recent inspections showing fewer problems and an improving trend, though a handful of complaints were substantiated in the past.

CareQED Score

CareQED Score: 78/100 — Solid record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

Care & Payment

Activities & Services

Licensed beds: 100 · For-Profit · Operator since 2025 · Fines: $5,450 · 5539 CHARLES ST, NEW PORT RICHEY, FL, 34652-3705 · (727) 848-4459

Nearby Assisted Living

See all assisted living in New Port Richey, Florida

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.

Inspection History (Florida AHCA)

Last inspected Jul 2025. 27 operational inspection(s) on record, including 20 complaint investigation(s) of which 6 substantiated. 17 deficiency citation(s), 100% corrected. Recurring findings: Medication (cited in 4 inspections), Resident Care (cited in 3 inspections), Resident Refund Policy (cited in 2 inspections), Food Service (cited in 2 inspections).

Jul 7, 2025 · Standard

  • Medication (Class 3) — corrected Aug 2025

Mar 12, 2025 · Complaint

  • Medication (Class 3) — corrected Apr 2025

May 7, 2024 · Complaint

No deficiencies cited.

Apr 18, 2024 · Standard

No deficiencies cited.

Jan 23, 2024 · Complaint

No deficiencies cited.

Nov 8, 2023 · Complaint

No deficiencies cited.

Oct 19, 2022 · Complaint

No deficiencies cited.

Jul 13, 2022 · Complaint

No deficiencies cited.

May 16, 2022 · Complaint

No deficiencies cited.

Apr 6, 2022 · Standard

  • Resident Refund Policy (Class 3) — corrected May 2022
  • Background Screening; Prohibited Offenses (Class Unclassified) — corrected May 2022

Feb 28, 2022 · Complaint

No deficiencies cited.

Sep 20, 2021 · Complaint

No deficiencies cited.

Apr 8, 2021 · Complaint

No deficiencies cited.

Feb 17, 2020 · Standard

No deficiencies cited.

Dec 30, 2019 · Complaint

  • Resident Care (Class 3) — corrected Feb 2020

Aug 29, 2018 · Complaint

  • Resident Refund Policy (Class 3) — corrected Oct 2018

Jul 5, 2018 · Complaint

No deficiencies cited.

Jul 31, 2017 · Complaint

No deficiencies cited.

Apr 24, 2017 · Standard

  • Medication (Class 3) — corrected Jun 2017

Apr 6, 2017 · Complaint

No deficiencies cited.

Oct 27, 2016 · Complaint

  • Resident Care (Class 3) — corrected Dec 2016
  • Physical Plant (Class 3) — corrected Dec 2016
  • Resident Care (Class 3) — corrected Dec 2016
  • Medication (Class 3) — corrected Dec 2016

Dec 1, 2015 · Complaint

  • Resident Care (Class 3) — corrected Jan 2016

Oct 29, 2015 · Complaint

No deficiencies cited.

Apr 13, 2015 · Standard

No deficiencies cited.

Aug 18, 2014 · Complaint

No deficiencies cited.

Jan 2, 2014 · Complaint

  • Staffing Standards (Class 3) — corrected Feb 2014
  • Limited Nursing Services (Class 3) — corrected Feb 2014

Apr 22, 2013 · Standard

  • Food Service (Class 3) — corrected May 2013