THE PAVILION OF NEW PORT RICHEY — Assisted Living in New Port Richey, Florida
The Pavilion of New Port Richey is a 100-bed assisted living facility in New Port Richey, Florida. Its CareQED Score is 78 out of 100 (Solid record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. The record also includes 2 state sanctions or final orders, a formal enforcement signal. Care options include memory care. It accepts Medicaid and VA benefits. It has operated under Npr Al Opco LLC for about 1 year.
The record is comparatively clean, with no serious findings or active enforcement driving the score. Most deficiencies have been corrected and recurring issues have centered on medication management, resident care, resident refund policy, and food service, with recent inspections showing fewer problems and an improving trend, though a handful of complaints were substantiated in the past.
CareQED Score
CareQED Score: 78/100 — Solid record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 0
- Class 3 violations: 3
- Class 4 violations: 0
- Unclassified: 1
- Substantiated complaints: 6
- Sanctions/final orders: 2
- Serious findings: 0
Care & Payment
- Memory care offered
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: None
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies
- Special programs & services: Memory Care
Licensed beds: 100 · For-Profit · Operator since 2025 · Fines: $5,450 · 5539 CHARLES ST, NEW PORT RICHEY, FL, 34652-3705 · (727) 848-4459
Nearby Assisted Living
- GOLDEN SUNSET ALF, INC. — New Port Richey · 0.5 mi · CareQED Score 82/100
- SUNSHINE LIVING ALF II LLC — New Port Richey · 0.7 mi · CareQED Score 51/100
- HOME BRIDGE SENIOR LIVING — New Port Richey · 1.1 mi
- GRAND VILLA OF NEW PORT RICHEY — New Port Richey · 1.2 mi · CareQED Score 84/100
- VILLA ROSE ASSISTED LIVING FACILITY — New Port Richey · 1.4 mi · CareQED Score 95/100
See all assisted living in New Port Richey, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Jul 2025. 27 operational inspection(s) on record, including 20 complaint investigation(s) of which 6 substantiated. 17 deficiency citation(s), 100% corrected. Recurring findings: Medication (cited in 4 inspections), Resident Care (cited in 3 inspections), Resident Refund Policy (cited in 2 inspections), Food Service (cited in 2 inspections).
Jul 7, 2025 · Standard
- Medication (Class 3) — corrected Aug 2025
Mar 12, 2025 · Complaint
- Medication (Class 3) — corrected Apr 2025
May 7, 2024 · Complaint
No deficiencies cited.
Apr 18, 2024 · Standard
No deficiencies cited.
Jan 23, 2024 · Complaint
No deficiencies cited.
Nov 8, 2023 · Complaint
No deficiencies cited.
Oct 19, 2022 · Complaint
No deficiencies cited.
Jul 13, 2022 · Complaint
No deficiencies cited.
May 16, 2022 · Complaint
No deficiencies cited.
Apr 6, 2022 · Standard
- Resident Refund Policy (Class 3) — corrected May 2022
- Background Screening; Prohibited Offenses (Class Unclassified) — corrected May 2022
Feb 28, 2022 · Complaint
No deficiencies cited.
Sep 20, 2021 · Complaint
No deficiencies cited.
Apr 8, 2021 · Complaint
No deficiencies cited.
Feb 17, 2020 · Standard
No deficiencies cited.
Dec 30, 2019 · Complaint
- Resident Care (Class 3) — corrected Feb 2020
Aug 29, 2018 · Complaint
- Resident Refund Policy (Class 3) — corrected Oct 2018
Jul 5, 2018 · Complaint
No deficiencies cited.
Jul 31, 2017 · Complaint
No deficiencies cited.
Apr 24, 2017 · Standard
- Medication (Class 3) — corrected Jun 2017
Apr 6, 2017 · Complaint
No deficiencies cited.
Oct 27, 2016 · Complaint
- Resident Care (Class 3) — corrected Dec 2016
- Physical Plant (Class 3) — corrected Dec 2016
- Resident Care (Class 3) — corrected Dec 2016
- Medication (Class 3) — corrected Dec 2016
Dec 1, 2015 · Complaint
- Resident Care (Class 3) — corrected Jan 2016
Oct 29, 2015 · Complaint
No deficiencies cited.
Apr 13, 2015 · Standard
No deficiencies cited.
Aug 18, 2014 · Complaint
No deficiencies cited.
Jan 2, 2014 · Complaint
- Staffing Standards (Class 3) — corrected Feb 2014
- Limited Nursing Services (Class 3) — corrected Feb 2014
Apr 22, 2013 · Standard
- Food Service (Class 3) — corrected May 2013