THE HERON OF PALM COAST — Assisted Living in Palm Coast, Florida
The Heron of Palm Coast is a 100-bed assisted living facility in Palm Coast, Florida. Its CareQED Score is 41 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 2 serious (Class 1 or 2) violations. The record also includes 1 state sanction or final order, a formal enforcement signal. Care options include memory care. It accepts Medicaid and VA benefits. It has operated under 1031cf Palm Coast Mt LLC for about 2 years.
Serious enforcement findings are on record and account for most of the score penalty, including a state enforcement action that remains part of the facility's history. Problems have centered on resident care and assistive devices; the facility has cleared all cited deficiencies from past inspections and the number of findings on recent surveys has trended down, though the presence of the serious finding and the enforcement action keeps the overall rating low.
CareQED Score
CareQED Score: 41/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 2
- Class 2 violations: 0
- Class 3 violations: 12
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 8
- Sanctions/final orders: 1
- Serious findings: 2
Care & Payment
- Memory care offered
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: None
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies
- Special programs & services: Memory Care
Licensed beds: 100 · For-Profit · Operator since 2023 · Fines: $20,000 · 3830 OLD KINGS RD, PALM COAST, FL, 32137 · (386) 387-4400
Nearby Assisted Living
- WINDSOR OF PALM COAST — Palm Coast · 1.5 mi · CareQED Score 93/100
- GOOD SAM'S ASSISTED LIVING RESIDENCE, LLC — Palm Coast · 2.6 mi · CareQED Score 89/100
- PEACEFUL HOME ASSISTED LIVING — Palm Coast · 2.9 mi · CareQED Score 75/100
- S & B KINGDOM CARE, LLC — Palm Coast · 3.2 mi · CareQED Score 94/100
- TUSCAN GARDENS OF PALM COAST — Palm Coast · 3.4 mi · CareQED Score 99/100
See all assisted living in Palm Coast, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Jan 2026. 9 operational inspection(s) on record, including 6 complaint investigation(s) of which 2 substantiated. 14 deficiency citation(s), 100% corrected. Recurring findings: Resident Care (cited in 4 inspections), Assistive Devices (cited in 2 inspections).
Jan 15, 2026 · Standard
- Assistive Devices (Class 3) — corrected Mar 2026
- Resident Care (Class 3) — corrected Mar 2026
- Records (Class 3) — corrected Mar 2026
Sep 12, 2024 · Complaint
No deficiencies cited.
Apr 16, 2024 · Standard
- Resident Care (Class 3) — corrected Sep 2024
- Resident Care (Class 3) — corrected Sep 2024
- Medication (Class 3) — corrected Sep 2024
- Background Screening; Prohibited Offenses (Class 3) — corrected Sep 2024
- Risk Mgmt & QA (Class 3) — corrected Sep 2024
- Assistive Devices (Class 3) — corrected Sep 2024
- Emergency Management Planning (Class 3) — corrected Sep 2024
- Infection Control Procedures (Class 3) — corrected Sep 2024
Oct 26, 2023 · Complaint
No deficiencies cited.
Sep 14, 2023 · Complaint
No deficiencies cited.
Aug 17, 2023 · Complaint
No deficiencies cited.
Oct 17, 2022 · Complaint
- Resident Care (Class 3) — corrected Aug 2023
May 18, 2022 · Complaint
- Resident Care (Class 1) — corrected Oct 2022
- Resident Care (Class 1) — corrected Oct 2022
Oct 5, 2021 · Monitor
No deficiencies cited.