SPRING HILLS LAKE MARY — Assisted Living in Lake Mary, Florida
Spring Hills Lake Mary is a 102-bed assisted living facility in Lake Mary, Florida. Its CareQED Score is 0 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 3 serious (Class 1 or 2) violations. The record also includes 7 state sanctions or final orders, a formal enforcement signal. Care options include memory care, 24-hour on-site nursing, limited nursing services (LNS). It accepts Medicaid and VA benefits. It has operated under Pram/lake Mary Te, LLC for about 18 years.
Serious findings are the dominant driver of this score, with state enforcement actions on the record and at least one significant deficiency still unresolved. Recurring problems have centered on resident care, staffing standards, staff training, medication handling, admissions processes, and limited nursing services; many past citations were later corrected but the pattern of repeated deficiencies shows a persistent compliance problem rather than a sustained improvement.
CareQED Score
CareQED Score: 0/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 1
- Class 2 violations: 2
- Class 3 violations: 49
- Class 4 violations: 0
- Unclassified: 4
- Substantiated complaints: 12
- Sanctions/final orders: 7
- Serious findings: 3
Care & Payment
- Memory care offered
- 24-hour on-site nursing
- Limited nursing services (LNS)
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: Direct 24hr
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Music Programs, Shopping, Social Events/Outings
- Special programs & services: Memory Care
Licensed beds: 102 · For-Profit · Operator since 2007 · Fines: $39,389 · 3655 W. LAKE MARY BLVD, LAKE MARY, FL, 32746 · (407) 688-1660
Nearby Assisted Living
- BROOKDALE LAKE MARY — Lake Mary · 0.3 mi · CareQED Score 0/100
- SONATA LAKE MARY — Lake Mary · 0.9 mi · CareQED Score 0/100
- ARROWS UNLIMITED FL, INC — Longwood · 2.1 mi · CareQED Score 78/100
- ENTRUSTED CARE ALF AT HEATHROW — Sanford · 3.5 mi · CareQED Score 98/100
- VITALITY LIVING LAKE FOREST — Sanford · 3.9 mi · CareQED Score 0/100
See all assisted living in Lake Mary, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Mar 2026. 41 operational inspection(s) on record, including 27 complaint investigation(s) of which 16 substantiated. 106 deficiency citation(s), 99% corrected. Recurring findings: Resident Care (cited in 16 inspections), Staffing Standards (cited in 12 inspections), Medication (cited in 10 inspections), Training (cited in 10 inspections), Admissions (cited in 8 inspections), Limited Nursing Services (cited in 5 inspections), Food Service (cited in 3 inspections), Reporting Requirements; Electronic Submission (cited in 3 inspections), Background Screening; Prohibited Offenses (cited in 3 inspections), Physical Plant (cited in 2 inspections).
Mar 18, 2026 · Complaint
- Resident Care (Class 3) — corrected Apr 2026
- Medication (Class 3) — corrected Mar 2026
- Food Service (Class 3) — corrected Apr 2026
- Staffing Standards (Class 3) — corrected Apr 2026
- Admissions (Class 3) — corrected Apr 2026
- Training (Class 3) — corrected Apr 2026
Feb 19, 2026 · Complaint
- Reporting Requirements; Electronic Submission (Class Unclassified) — corrected Mar 2026
- Medication (Class 3) — corrected Apr 2026
- Resident Care (Class 3) — corrected Feb 2026
Jan 14, 2026 · Complaint
- Resident Care (Class 2) — open
- Reporting Requirements; Electronic Submission (Class Unclassified) — corrected Mar 2026
- Medication (Class 3) — corrected Mar 2026
- Resident Care (Class 3) — corrected Mar 2026
- Admissions (Class 3) — corrected Mar 2026
Oct 3, 2025 · Standard
- Training (Class 3) — corrected Nov 2025
- Admissions (Class 3) — corrected Nov 2025
- Training (Class 3) — corrected Nov 2025
- Alzheimer Disease/dementia; Training (Class 3) — corrected Nov 2025
- Resident Care (Class 1) — corrected Nov 2025
- Resident Care (Class 3) — corrected Nov 2025
- Training (Class 3) — corrected Nov 2025
- Training (Class 3) — corrected Nov 2025
- Food Service (Class 3) — corrected Nov 2025
- Limited Nursing Services (Class 3) — corrected Nov 2025
- Resident Care (Class 2) — corrected Nov 2025
- In-person Visitation (Class 3) — corrected Nov 2025
- Assistive Devices (Class 3) — corrected Nov 2025
- Training (Class 3) — corrected Nov 2025
- Admissions (Class 3) — corrected Nov 2025
- Medication (Class 3) — corrected Nov 2025
- Medication (Class 3) — corrected Nov 2025
- Staffing Standards (Class 3) — corrected Nov 2025
- Medication (Class 3) — corrected Dec 2025
Oct 14, 2024 · Complaint
- Background Screening; Prohibited Offenses (Class 3) — corrected Dec 2024
Sep 25, 2024 · Monitor
- Training (Class 3) — corrected Nov 2024
- Staffing Standards (Class 3) — corrected Nov 2024
Oct 24, 2023 · Standard
- Training (Class 3) — corrected Feb 2023
- Medication (Class 3) — corrected Nov 2023
- Training (Class 3) — corrected Feb 2023
- Staffing Standards (Class 3) — corrected Feb 2023
- Resident Care (Class 3) — corrected Mar 2023
- Background Screening; Prohibited Offenses (Class Unclassified) — corrected Nov 2023
- Training (Class 3) — corrected Nov 2023
- Limited Nursing Services (Class 3) — corrected Nov 2023
- Resident Care (Class 3) — corrected Oct 2023
- Training (Class 3) — corrected Feb 2023
Jun 21, 2023 · Complaint
No deficiencies cited.
Mar 30, 2023 · Complaint
- Admissions (Class 3) — corrected Aug 2023
- Resident Care (Class 3) — corrected Aug 2023
- Staffing Standards (Class 3) — corrected Apr 2023
- Admissions (Class 3) — corrected Aug 2023
- Medication (Class 3) — corrected Apr 2023
- Training (Class 3) — corrected Aug 2023
Jan 11, 2023 · Complaint
No deficiencies cited.
Oct 13, 2021 · Standard
No deficiencies cited.
Sep 23, 2021 · Complaint
- Background Screening Clearinghouse (Class Unclassified) — corrected Nov 2021
- Medication (Class 3) — corrected Nov 2021
- Staffing Standards (Class 3) — corrected Nov 2021
Mar 4, 2021 · Complaint
- Resident Refund Policy (Class 3) — corrected Apr 2021
Dec 3, 2020 · Complaint
- Resident Care (Class 3) — corrected Dec 2020
Nov 5, 2020 · Complaint
No deficiencies cited.
Aug 26, 2020 · Complaint
No deficiencies cited.
Aug 21, 2020 · Complaint
No deficiencies cited.
Aug 12, 2020 · Complaint
No deficiencies cited.
Jul 13, 2020 · Complaint
- Staffing Standards (Class 3) — corrected Oct 2020
- Physical Plant (Class 3) — corrected Oct 2020
Nov 26, 2019 · Monitor
- Staffing Standards (Class 3) — corrected Feb 2020
Oct 23, 2019 · Complaint
- Reporting Requirements; Electronic Submission (Class 4) — corrected Nov 2019
Oct 4, 2019 · Complaint
- Resident Care (Class 2) — corrected Dec 2019
- Resident Care (Class 3) — corrected Dec 2019
Sep 27, 2019 · Monitor
No deficiencies cited.
May 30, 2019 · Complaint
- Resident Care (Class 3) — corrected Aug 2019
May 30, 2019 · Standard
- Admissions (Class 3) — corrected Aug 2019
- Training (Class 3) — corrected Aug 2019
- Resident Care (Class 3) — corrected Aug 2019
- Training (Class 3) — corrected Aug 2019
- Food Service (Class 3) — corrected Aug 2019
- Medication (Class 3) — corrected Aug 2019
Jul 3, 2018 · Monitor
- Staffing Standards (Class 3) — corrected Aug 2018
- Limited Nursing Services (Class 3) — corrected Aug 2018
Mar 27, 2018 · Monitor
No deficiencies cited.
Feb 1, 2018 · Complaint
No deficiencies cited.
Nov 6, 2017 · Monitor
- Limited Nursing Services (Class 3) — corrected Dec 2017
- Training (Class 4) — corrected Dec 2017
- Training (Class 3) — corrected Dec 2017
- Resident Care (Class 3) — corrected Dec 2017
May 3, 2017 · Standard
- Admissions (Class 3) — corrected Jul 2017
- Medication (Class 3) — corrected Jul 2017
- Staffing Standards (Class 3) — corrected Jul 2017
Dec 29, 2016 · Monitor
No deficiencies cited.
Apr 25, 2016 · Complaint
- Resident Care (Class 2) — corrected Jun 2016
- Resident Care (Class 3) — corrected Jun 2016
Dec 9, 2015 · Complaint
No deficiencies cited.
Jul 28, 2015 · Complaint
- Admissions (Class 3) — corrected Jan 2016
- Resident Care (Class 2) — corrected Jan 2016
- Admissions (Class 3) — corrected Jan 2016
Jun 25, 2015 · Standard
- Training (Class 3) — corrected Sep 2015
- Training (Class 3) — corrected Sep 2015
- Resident Care (Class 3) — corrected Sep 2015
- Background Screening; Prohibited Offenses (Class 4) — corrected Sep 2015
- Training (Class 3) — corrected Sep 2015
- Resident Care (Class 4) — corrected Sep 2015
- Training (Class 3) — corrected Sep 2015
- Records (Class 3) — corrected Sep 2015
- Limited Nursing Services (Class 3) — corrected Sep 2015
- Physical Plant (Class 3) — corrected Sep 2015
Mar 17, 2015 · Complaint
No deficiencies cited.
Nov 18, 2013 · Complaint
- Resident Care (Class 2) — corrected Feb 2014
May 20, 2013 · Complaint
No deficiencies cited.
Apr 18, 2013 · Standard
- Training (Class 3) — corrected Jul 2013
- Training (Class 3) — corrected Jul 2013
- Admissions (Class 3) — corrected Jul 2013
- Training (Class 3) — corrected Jul 2013
- Resident Care (Class 3) — corrected Jul 2013
- Staffing Standards (Class 3) — corrected Jul 2013
- Training (Class 3) — corrected Jul 2013
Dec 3, 2012 · Complaint
No deficiencies cited.
May 21, 2012 · Complaint
- Staffing Standards (Class 3) — corrected Aug 2012
- Resident Care (Class 2) — corrected Aug 2012
- Medication (Class 3) — corrected Aug 2012