SERENITY POINTE — Assisted Living in Zephyrhills, Florida

Serenity Pointe is a 18-bed assisted living facility in Zephyrhills, Florida. Its CareQED Score is 47 out of 100 (Notable concerns), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. The record also includes 2 state sanctions or final orders, a formal enforcement signal. It accepts Medicaid and VA benefits. It has operated under Tampa Bay Assisted Living LLC for less than a year.

Routine deficiencies in inspections are the main driver of this score; these were mostly corrected and there were no serious enforcement actions. Issues have tended to recur around limited mental health services, staff training, medication management, resident care, emergency management planning, and resident contracts, but most citations in those areas have been cleared and the recent pattern appears steady to slightly improving.

CareQED Score

CareQED Score: 47/100 — Notable concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

Care & Payment

Activities & Services

Licensed beds: 18 · For-Profit · Operator since 2026 · Fines: $1,200 · 38906 NORTH AVENUE, ZEPHYRHILLS, FL, 33540-3744 · (813) 937-6543

Nearby Assisted Living

See all assisted living in Zephyrhills, Florida

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.

Inspection History (Florida AHCA)

Last inspected May 2025. 11 operational inspection(s) on record, including 2 complaint investigation(s) of which 1 substantiated. 42 deficiency citation(s), 100% corrected. Recurring findings: Limited Mental Health (cited in 5 inspections), Training (cited in 4 inspections), Medication (cited in 4 inspections), Resident Care (cited in 3 inspections), Emergency Management Planning (cited in 2 inspections), Resident Contracts (cited in 2 inspections), Staffing Standards (cited in 2 inspections), Background Screening Clearinghouse (cited in 2 inspections), Admissions (cited in 2 inspections).

May 14, 2025 · Standard

  • Limited Mental Health (Class 3) — corrected Jul 2025
  • Emergency Management Planning (Class 3) — corrected Jul 2025
  • Resident Contracts (Class 3) — corrected Jul 2025
  • Records (Class 3) — corrected Jul 2025
  • Resident Care (Class 3) — corrected Jul 2025
  • Training (Class 3) — corrected Jul 2025
  • Training (Class 3) — corrected Jul 2025
  • Staffing Standards (Class 3) — corrected Jul 2025
  • Records (Class 3) — corrected Jul 2025
  • Training (Class 3) — corrected Jul 2025
  • Background Screening Clearinghouse (Class Unclassified) — corrected Jul 2025

Jun 14, 2023 · Standard

  • In-person Visitation (Class 3) — corrected Jul 2023
  • Emergency Management Planning (Class 3) — corrected Jul 2023
  • Limited Mental Health (Class 3) — corrected Jul 2023

Jul 13, 2021 · Standard

  • Medication (Class 3) — corrected Aug 2021
  • Training (Class 3) — corrected Aug 2021
  • Medication (Class 3) — corrected Aug 2021
  • Medication (Class 3) — corrected Aug 2021
  • Limited Mental Health (Class 3) — corrected Jan 2022

Apr 22, 2019 · Standard

  • Limited Mental Health (Class 3) — corrected Jun 2019

Jul 17, 2018 · Complaint

  • Medication (Class 3) — corrected Sep 2018
  • Resident Care (Class 3) — corrected Sep 2018
  • Admissions (Class 3) — corrected Sep 2018
  • Medication (Class 3) — corrected Sep 2018

Nov 1, 2016 · Standard

  • Resident Contracts (Class 3) — corrected Jan 2017
  • Background Screening Clearinghouse (Class 4) — corrected Jan 2017
  • Training (Class 3) — corrected Jan 2017
  • Background Screening; Prohibited Offenses (Class 4) — corrected Jan 2017
  • Training (Class 3) — corrected Jan 2017

Nov 4, 2014 · Standard

  • Medication (Class 3) — corrected Jan 2015
  • Training (Class 3) — corrected Jan 2015
  • Licensure (Class 3) — corrected Jan 2015
  • Medication (Class 3) — corrected Jan 2015
  • Limited Mental Health (Class 3) — corrected Jan 2015

Sep 30, 2014 · Monitor

No deficiencies cited.

Sep 30, 2014 · Complaint

No deficiencies cited.

Aug 1, 2013 · Monitor

No deficiencies cited.

Jul 30, 2012 · Standard

  • Resident Care (Class 3) — corrected Oct 2012
  • Medication (Class 3) — corrected Oct 2012
  • Staffing Standards (Class 3) — corrected Oct 2012
  • Medication (Class 3) — corrected Oct 2012
  • Admissions (Class 3) — corrected Oct 2012
  • Food Service (Class 3) — corrected Oct 2012
  • Food Service (Class 3) — corrected Oct 2012
  • Resident Care (Class 3) — corrected Oct 2012