SAPPHIRE GARDENS HOME ALF LLC — Assisted Living in Pensacola, Florida
Sapphire Gardens Home Alf LLC is a 64-bed assisted living facility in Pensacola, Florida. Its CareQED Score is 0 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 2 serious (Class 1 or 2) violations. The record also includes 6 state sanctions or final orders, a formal enforcement signal. Care options include memory care. It accepts Medicaid and VA benefits. It has operated under Sapphire Gardens Home Alf LLC for about 2 years.
Serious findings and existing state enforcement actions are the dominant drivers of this low score. Surveys and complaint work have repeatedly flagged the physical plant, resident care, medication handling, staff training, risk management and quality assurance, adverse incident reporting, and records management; while the listed citations have been corrected, the facility still faces enforcement actions and the pattern appears somewhat improved from earlier peaks but remains persistent.
CareQED Score
CareQED Score: 0/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 2
- Class 3 violations: 16
- Class 4 violations: 0
- Unclassified: 1
- Substantiated complaints: 5
- Sanctions/final orders: 6
- Serious findings: 2
Care & Payment
- Memory care offered
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: 3rd Party Part-Time
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Shopping, Social Events/Outings, Theater and Movies, Other
- Special programs & services: Memory Care, Occupational Therapy, Physical Therapy, Speech Therapy
Licensed beds: 64 · For-Profit · Operator since 2024 · Fines: $52,000 · 4916 MOBILE HIGHWAY, PENSACOLA, FL, 32506 · (850) 495-3920
Nearby Assisted Living
- FL MEMORY LANE LLC — Pensacola · 1.0 mi · CareQED Score 90/100
- THE RHEMA HOUSE ASSISTED LIVING FACILITY INC — Pensacola · 1.9 mi · CareQED Score 99/100
- EMERALD GARDENS HOME ALF LLC — Pensacola · 1.9 mi · CareQED Score 0/100
- VERANDA OF PENSACOLA, INC — Pensacola · 3.5 mi · CareQED Score 96/100
- THE BLAKE AT PENSACOLA — Pensacola · 4.4 mi · CareQED Score 59/100
See all assisted living in Pensacola, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Mar 2025. 48 operational inspection(s) on record, including 35 complaint investigation(s) of which 21 substantiated. 83 deficiency citation(s), 100% corrected. Recurring findings: Physical Plant (cited in 11 inspections), Resident Care (cited in 11 inspections), Medication (cited in 10 inspections), Training (cited in 6 inspections), Risk Mgmt & QA; Adverse Incident Report (cited in 4 inspections), Records (cited in 3 inspections), Staffing Standards (cited in 3 inspections), Background Screening; Prohibited Offenses (cited in 3 inspections), Fiscal (cited in 2 inspections), Resident Refund Policy (cited in 2 inspections), Admissions (cited in 2 inspections), Food Service (cited in 2 inspections).
Mar 25, 2025 · Complaint
No deficiencies cited.
Mar 8, 2024 · Standard
- Training (Class 3) — corrected Jun 2024
- Training (Class 3) — corrected Jun 2024
Oct 20, 2023 · Complaint
- Physical Plant (Class 3) — corrected Jan 2024
Jun 27, 2023 · Complaint
- Fiscal (Class 3) — corrected Nov 2023
- Resident Care (Class 3) — corrected Nov 2023
- Physical Plant (Class 3) — corrected Nov 2023
Oct 18, 2022 · Complaint
- Physical Plant (Class 3) — corrected Jan 2023
Jul 12, 2022 · Complaint
- Medication (Class 2) — corrected Aug 2022
Apr 4, 2022 · Complaint
No deficiencies cited.
Oct 19, 2021 · Standard
- Training (Class 3) — corrected Feb 2022
- Records (Class 3) — corrected Feb 2022
- Records (Class 3) — corrected Feb 2022
- Staffing Standards (Class 3) — corrected Feb 2022
- Background Screening-compliance Attestation (Class Unclassified) — corrected Feb 2022
- Training (Class 3) — corrected Feb 2022
Jul 15, 2021 · Complaint
No deficiencies cited.
May 6, 2021 · Complaint
- Background Screening; Prohibited Offenses (Class Unclassified) — corrected Jul 2021
- Resident Care (Class 1) — corrected Jul 2021
- Risk Mgmt & QA; Adverse Incident Report (Class 2) — corrected Jul 2021
- Staffing Standards (Class 1) — corrected Jul 2021
- Do Not Resuscitate Orders (dnros) (Class 2) — corrected Jul 2021
- Resident Care (Class 1) — corrected Jul 2021
- Emergency Management Planning (Class 3) — corrected Jul 2021
Feb 4, 2021 · Complaint
- Resident Care (Class 3) — corrected Apr 2021
- Resident Refund Policy (Class 3) — corrected Apr 2021
Nov 16, 2020 · Complaint
- Physical Plant (Class 3) — corrected Jul 2021
- Medication (Class 3) — corrected Feb 2021
- Medication (Class 3) — corrected Feb 2021
Nov 10, 2020 · Complaint
No deficiencies cited.
Sep 23, 2020 · Complaint
- Physical Plant (Class 3) — corrected Oct 2020
- Medication (Class 3) — corrected Oct 2020
Sep 2, 2020 · Complaint
- Emergency Environmental Control (Class 3) — corrected Feb 2021
- Background Screening; Prohibited Offenses (Class 3) — corrected Feb 2021
May 12, 2020 · Complaint
- Resident Care (Class 3) — corrected May 2020
Apr 9, 2020 · Monitor
No deficiencies cited.
Mar 17, 2020 · Complaint
No deficiencies cited.
Feb 12, 2020 · Standard
- Use Of Personnel; Emergency Care (AED) (Class 3) — corrected Apr 2020
- Staffing Standards (Class 3) — corrected Apr 2020
- Resident Care (Class 3) — corrected Apr 2020
- Medication (Class 3) — corrected Apr 2020
- Resident Care (Class 3) — corrected Apr 2020
- Training (Class 3) — corrected Apr 2020
- Training (Class 3) — corrected Apr 2020
- Risk Mgmt & QA; Adverse Incident Report (Class 3) — corrected Apr 2020
- Staffing Standards (Class 3) — corrected Apr 2020
- Training (Class 3) — corrected Apr 2020
- Medication (Class 3) — corrected Apr 2020
- Training (Class 3) — corrected Apr 2020
Nov 5, 2019 · Complaint
- Admissions (Class 3) — corrected Dec 2019
- Physical Plant (Class 3) — corrected Dec 2019
- Fiscal (Class 3) — corrected Dec 2019
- Resident Refund Policy (Class 3) — corrected Dec 2019
- Resident Care (Class 3) — corrected Dec 2019
- Records (Class 3) — corrected Dec 2019
Aug 20, 2019 · Complaint
- Physical Plant (Class 3) — corrected Oct 2019
- Background Screening Clearinghouse (Class 4) — corrected Oct 2019
Apr 23, 2019 · Complaint
No deficiencies cited.
Oct 25, 2018 · Standard
- Food Service (Class 3) — corrected Jan 2019
- Medication (Class 3) — corrected Jan 2019
Oct 25, 2018 · Complaint
- Records (Class 3) — corrected Jan 2019
- Physical Plant (Class 3) — corrected Jan 2019
May 17, 2018 · Complaint
- Resident Care (Class 2) — corrected Jun 2018
- Admissions (Class 2) — corrected Jun 2018
- Resident Care (Class 2) — corrected Jun 2018
- Physical Plant (Class 3) — corrected Jun 2018
Feb 6, 2018 · Complaint
- Licensure (Class 3) — corrected Mar 2018
- Food Service (Class 3) — corrected Mar 2018
- Resident Care (Class 3) — corrected Mar 2018
Nov 6, 2017 · Complaint
- Physical Plant (Class 3) — corrected Dec 2017
Aug 24, 2017 · Complaint
No deficiencies cited.
Jul 5, 2017 · Standard
- Resident Care (Class 3) — corrected Jul 2017
Nov 9, 2016 · Complaint
- Physical Plant (Class 3) — corrected Jan 2017
Oct 4, 2016 · Complaint
No deficiencies cited.
Jun 23, 2016 · Complaint
- Medication (Class 3) — corrected Oct 2016
Apr 22, 2016 · Complaint
- Medication (Class 3) — corrected Oct 2016
- Training (Class 3) — corrected Jun 2016
- Training (Class 3) — corrected Jun 2016
- Training (Class 3) — corrected Jun 2016
- Training (Class 3) — corrected Jun 2016
- Resident Care (Class 3) — corrected Oct 2016
- Background Screening; Prohibited Offenses (Class 3) — corrected Jun 2016
- Resident Care (Class 3) — corrected Jun 2016
- Medication (Class 3) — corrected Jun 2016
Jan 26, 2016 · Complaint
- Risk Mgmt & QA; Adverse Incident Report (Class 3) — corrected Jun 2016
Sep 30, 2015 · Complaint
- Medication (Class 3) — corrected Oct 2015
- Resident Care (Class 3) — corrected Oct 2015
Mar 12, 2015 · Complaint
No deficiencies cited.
Jan 22, 2015 · Monitor
No deficiencies cited.
Aug 25, 2014 · Complaint
No deficiencies cited.
Jul 17, 2014 · Complaint
No deficiencies cited.
Jul 16, 2014 · Monitor
No deficiencies cited.
May 6, 2014 · Complaint
No deficiencies cited.
Feb 12, 2014 · Monitor
No deficiencies cited.
Jan 2, 2014 · Monitor
No deficiencies cited.
Jul 12, 2013 · Standard
- Medication (Class 3) — corrected Aug 2013
Jan 8, 2013 · Complaint
No deficiencies cited.
Jan 8, 2013 · Monitor
- Training (Class 3) — corrected May 2013
Sep 18, 2012 · Complaint
No deficiencies cited.
Sep 18, 2012 · Monitor
No deficiencies cited.