PROMISE POINTE AT TAMPA OAKS — Assisted Living in Temple Terrace, Florida

Promise Pointe at Tampa Oaks is a 130-bed assisted living facility in Temple Terrace, Hillsborough County, Florida. Its CareQED grade is 28 out of 100 — a serious findings on record based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. Care options include memory care, 24-hour on-site nursing. It accepts Medicaid. It has operated under Concordis Alf Tampa Llc for about 1 year. Provides on-site memory care and around-the-clock nursing, which can be important if your family needs continuous clinical support. The facility also has a record of serious inspection findings and multiple substantiated complaints, so you should ask management what those issues were and what corrective steps remain in place.

CareQED Score

CareQED Score: 28/100 — Serious findings on record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

• Class 1 violations: 0
• Class 2 violations: 0
• Class 3 violations: 12
• Class 4 violations: 0
• Unclassified: 1
• Substantiated complaints: 9
• Sanctions/final orders: 0
• Serious (Class 1+2) findings: 0

Care & Payment

• Memory care offered
• 24-hour on-site nursing
• Accepts Medicaid

Activities & Services

• Nurse availability: Direct 24hr
• Activities: Arts and Crafts, Cooking Classes, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Other
• Special programs & services: Memory Care, Occupational Therapy, Physical Therapy, Speech Therapy

Licensed beds: 130 · For-Profit · Operator since 2025 · 12110 MORRIS BRIDGE RD, TEMPLE TERRACE, FL, 33637 · (813) 694-2153

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.