NEW ERA — Assisted Living in Lakeland, Florida
New Era is a 60-bed assisted living facility in Lakeland, Florida. Its CareQED Score is 0 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 3 serious (Class 1 or 2) violations. The record also includes 6 state sanctions or final orders, a formal enforcement signal. Care options include limited nursing services (LNS). It accepts Medicaid and VA benefits. It has operated under New Era Business LLC for about 4 years.
Serious findings and active state enforcement drive this score, reflecting high-severity deficiencies and formal sanctions on the facility. Recurring problems have centered on the physical plant, resident care, staffing, limited mental health services, food service and training; while citations have been corrected in subsequent inspections and the most recent results look improved, the repeated themes and standing enforcement actions keep the overall record poor.
CareQED Score
CareQED Score: 0/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 1
- Class 2 violations: 2
- Class 3 violations: 30
- Class 4 violations: 0
- Unclassified: 2
- Substantiated complaints: 10
- Sanctions/final orders: 6
- Serious findings: 3
Care & Payment
- Limited nursing services (LNS)
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: None
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Other
- Special programs & services: Other
Licensed beds: 60 · For-Profit · Operator since 2022 · Fines: $5,000 · 815 W DAUGHTERY RD, LAKELAND, FL, 33809-3121 · (863) 859-0475
Nearby Assisted Living
- VILLA AT CARPENTERS (THE) — Lakeland · 1.4 mi · CareQED Score 78/100
- SAVANNAH VILLAGES OF LAKELAND — Lakeland · 1.5 mi · CareQED Score 33/100
- LAKE GIBSON VILLAGE — Lakeland · 1.6 mi · CareQED Score 100/100
- GRACE MANOR SUITES LLC — Lakeland · 1.8 mi · CareQED Score 93/100
- SAVANNAH COTTAGE OF LAKELAND — Lakeland · 1.9 mi · CareQED Score 23/100
See all assisted living in Lakeland, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Jan 2026. 27 operational inspection(s) on record, including 14 complaint investigation(s) of which 9 substantiated. 47 deficiency citation(s), 100% corrected. Recurring findings: Physical Plant (cited in 5 inspections), Resident Care (cited in 4 inspections), Staffing Standards (cited in 3 inspections), Limited Mental Health (cited in 3 inspections), Food Service (cited in 3 inspections), Training (cited in 2 inspections), Records (cited in 2 inspections), Fiscal (cited in 2 inspections), Emergency Management Planning (cited in 2 inspections).
Jan 29, 2026 · Complaint
- Physical Plant (Class 3) — corrected Mar 2026
Dec 1, 2025 · Standard
- Training (Class 3) — corrected Mar 2026
- Background Screening Clearinghouse (Class Unclassified) — corrected Mar 2026
- Staffing Standards (Class 3) — corrected Mar 2026
- Limited Nursing Services (Class 3) — corrected Mar 2026
- Limited Mental Health (Class 3) — corrected Mar 2026
- Records (Class 3) — corrected Mar 2026
- Fiscal (Class 3) — corrected Jan 2026
- Records (Class 3) — corrected Mar 2026
- Background Screening-compliance Attestation (Class Unclassified) — corrected Mar 2026
- Training (Class 3) — corrected Mar 2026
- Training (Class 3) — corrected Mar 2026
- Resident Care (Class 3) — corrected Mar 2026
- Records (Class 3) — corrected Jan 2026
- Training (Class 3) — corrected Mar 2026
- Training (Class 3) — corrected Jan 2026
- Alzheimer Disease/dementia; Training (Class Unclassified) — corrected Mar 2026
- Staffing Standards (Class 3) — corrected Jan 2026
- Limited Mental Health (Class 3) — corrected Mar 2026
Sep 24, 2025 · Complaint
No deficiencies cited.
Jun 17, 2025 · Complaint
No deficiencies cited.
May 30, 2025 · Monitor
- Risk Mgmt & QA (Class 3) — corrected Jan 2026
May 15, 2025 · Complaint
- Emergency Management (Class 2) — corrected Jun 2025
- Physical Plant (Class 1) — corrected Jun 2025
Nov 25, 2024 · Complaint
- Physical Plant (Class 3) — corrected Jan 2025
- Emergency Management Planning (Class 3) — corrected Jan 2025
Sep 3, 2024 · Complaint
No deficiencies cited.
Jan 11, 2024 · Complaint
- Physical Plant (Class 3) — corrected Feb 2024
Dec 12, 2023 · Standard
No deficiencies cited.
Jul 6, 2023 · Complaint
- Limited Mental Health (Class 3) — corrected Aug 2023
- Training (Class 3) — corrected Aug 2023
- Resident Care (Class 3) — corrected Aug 2023
- Training (Class 3) — corrected Aug 2023
Feb 9, 2023 · Complaint
- Fiscal (Class 2) — corrected Mar 2023
- Food Service (Class 3) — corrected Mar 2023
- Emergency Plan Approval (Class 3) — corrected Mar 2023
May 10, 2022 · Standard
- Limited Mental Health (Class 3) — corrected Jun 2022
- In-person Visitation (Class 3) — corrected Jun 2022
Sep 13, 2021 · Standard
No deficiencies cited.
Jul 15, 2021 · Complaint
- Food Service (Class 3) — corrected Sep 2021
May 24, 2021 · Complaint
- Emergency Management Planning (Class Unclassified) — corrected Sep 2021
- Physical Plant (Class 3) — corrected Sep 2021
Jul 30, 2019 · Standard
- Emergency Environmental Control (Class 3) — corrected Sep 2019
Jul 30, 2019 · Complaint
No deficiencies cited.
Oct 5, 2018 · Complaint
No deficiencies cited.
May 21, 2018 · Monitor
No deficiencies cited.
Jun 23, 2017 · Standard
- Resident Care (Class 3) — corrected Sep 2017
- Admissions (Class 3) — corrected Sep 2017
Oct 26, 2016 · Complaint
- Medication (Class 3) — corrected Dec 2016
- Medication (Class 3) — corrected Dec 2016
- Resident Care (Class 3) — corrected Dec 2016
Jun 18, 2015 · Standard
- Records (Class 3) — corrected Jul 2015
Sep 25, 2014 · Monitor
- Staffing Standards (Class 3) — corrected Nov 2014
Nov 19, 2013 · Monitor
No deficiencies cited.
May 14, 2013 · Standard
- Staffing Standards (Class 3) — corrected Jul 2013
- Food Service (Class 3) — corrected Jul 2013
Nov 7, 2012 · Monitor
No deficiencies cited.