MERLOX HAVEN LLC — Assisted Living in Kissimmee, Florida
Merlox Haven LLC is a 13-bed assisted living facility in Kissimmee, Florida. Its CareQED Score is 73 out of 100 (Mixed record), based on Florida AHCA inspection findings. AHCA records include 1 serious (Class 1 or 2) violation. The record also includes 1 state sanction or final order, a formal enforcement signal. Care options include 24-hour on-site nursing. It accepts the Medicaid Assisted Living waiver. It has operated under Merlox Haven, LLC for about 13 years.
Serious findings are present and weigh heavily on the score, and the facility also carries a state enforcement action on its record. Recurring themes center on resident care, records, medication, staff training, reporting requirements, electronic submissions, and staffing standards; while previously cited deficiencies in these areas have been corrected, a large share of complaint investigations were substantiated, and the pattern of fewer issues at the most recent inspections suggests an improving trend.
CareQED Score
CareQED Score: 73/100 — Mixed record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 1
- Class 3 violations: 3
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 2
- Sanctions/final orders: 1
- Serious findings: 1
Care & Payment
- 24-hour on-site nursing
- Accepts Medicaid Assisted Living waiver
Activities & Services
- Nurse availability: Direct 24hr
- Activities: Dancing, Exercise Classes, Games/Cards, Music Programs, Theater and Movies, Other
Licensed beds: 13 · For-Profit · Operator since 2012 · Fines: $3,575 · 3151 GRANADA BLVD, KISSIMMEE, FL, 34746 · (407) 201-4012
Nearby Assisted Living
- AUM HAVEN ALF — Kissimmee · 0.6 mi · CareQED Score 94/100
- SILVER CREST HOME — Kissimmee · 0.7 mi · CareQED Score 81/100
- GOLDEN AGE AT RODEO DRIVE LLC — Kissimmee · 0.9 mi · CareQED Score 100/100
- THE COURTYARD AT GRANADA — Kissimmee · 1.1 mi · CareQED Score 96/100
- COMPASSIONATE CARE SANCTUARY LLC — Kissimmee · 2.4 mi · CareQED Score 97/100
See all assisted living in Kissimmee, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Feb 2025. 20 operational inspection(s) on record, including 8 complaint investigation(s) of which 6 substantiated. 41 deficiency citation(s), 100% corrected. Recurring findings: Resident Care (cited in 7 inspections), Records (cited in 4 inspections), Medication (cited in 3 inspections), Training (cited in 3 inspections), Reporting Requirements; Electronic Submission (cited in 2 inspections), Staffing Standards (cited in 2 inspections), Admissions (cited in 2 inspections), Food Service (cited in 2 inspections), Resident Contracts (cited in 2 inspections).
Feb 18, 2025 · Standard
No deficiencies cited.
May 15, 2024 · Complaint
- Resident Care (Class 3) — corrected Jul 2024
Jan 12, 2023 · Standard
- In-person Visitation (Class 3) — corrected Mar 2023
Jul 14, 2022 · Complaint
- Resident Care (Class 3) — corrected Oct 2022
- Resident Care (Class 2) — corrected Oct 2022
Jun 16, 2021 · Complaint
No deficiencies cited.
May 6, 2021 · Monitor
No deficiencies cited.
Mar 10, 2021 · Standard
No deficiencies cited.
Dec 5, 2019 · Complaint
- Resident Care (Class 3) — corrected Feb 2020
- Resident Care (Class 3) — corrected Feb 2020
Nov 14, 2019 · Complaint
No deficiencies cited.
Aug 13, 2019 · Complaint
- Reporting Requirements; Electronic Submission (Class 4) — corrected Nov 2019
- Staffing Standards (Class 4) — corrected Nov 2019
- Resident Care (Class 3) — corrected Nov 2019
- Staffing Standards (Class 3) — corrected Nov 2019
May 29, 2019 · Complaint
- Records (Class 4) — corrected Jul 2019
Apr 22, 2019 · Complaint
- Background Screening Clearinghouse (Class 4) — corrected May 2019
Dec 18, 2018 · Standard
- Medication (Class 3) — corrected Feb 2019
Nov 6, 2018 · Standard
- Admissions (Class 3) — corrected Dec 2018
- Resident Care (Class 3) — corrected Dec 2018
- Records (Class 3) — corrected Dec 2018
Oct 4, 2017 · Monitor
- Physical Plant (Class 3) — corrected Nov 2017
Oct 26, 2016 · Standard
- Reporting Requirements; Electronic Submission (Class 4) — corrected Dec 2016
- Medication (Class 3) — corrected Dec 2016
- Food Service (Class 3) — corrected Dec 2016
- Training (Class 3) — corrected Dec 2016
- Admissions (Class 3) — corrected Dec 2016
- Medication (Class 3) — corrected Dec 2016
- Records (Class 3) — corrected Dec 2016
- Resident Care (Class 3) — corrected Dec 2016
- Training (Class 3) — corrected Dec 2016
- Medication (Class 3) — corrected Dec 2016
- Training (Class 3) — corrected Dec 2016
- Resident Contracts (Class 4) — corrected Dec 2016
- Resident Care (Class 3) — corrected Dec 2016
May 4, 2015 · Monitor
No deficiencies cited.
Oct 29, 2014 · Standard
- Training (Class 3) — corrected Dec 2014
- Records (Class 3) — corrected Dec 2014
- Staffing Standards (Class 3) — corrected Dec 2014
- Resident Contracts (Class 3) — corrected Dec 2014
- Medication (Class 3) — corrected Dec 2014
- Resident Care (Class 3) — corrected Dec 2014
- Food Service (Class 3) — corrected Dec 2014
- Medication (Class 3) — corrected Dec 2014
- Records (Class 3) — corrected Dec 2014
- Training (Class 3) — corrected Dec 2014
Mar 11, 2014 · Monitor
No deficiencies cited.
Apr 30, 2013 · Monitor
- Training (Class 3) — corrected Jul 2013