HER HEART VILLAGE — Assisted Living in Jacksonville, Florida
Her Heart Village is a 80-bed assisted living facility in Jacksonville, Florida. Its CareQED Score is 93 out of 100 (Strong record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. It accepts Medicaid and VA benefits. It has operated under Autumn Village, LLC for about 10 years.
The record is comparatively clean with no serious findings or enforcement actions on file. Inspections have repeatedly flagged medication, physical plant, staffing standards, and records issues, but those cited deficiencies have been corrected and recent activity shows an improving trend, with a small number of complaints having been substantiated.
CareQED Score
CareQED Score: 93/100 — Strong record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 0
- Class 3 violations: 2
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 0
- Sanctions/final orders: 0
- Serious findings: 0
Care & Payment
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: Direct Part-Time
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Other
- Special programs & services: Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy
Licensed beds: 80 · For-Profit · Operator since 2016 · 1103 BARRS STREET, JACKSONVILLE, FL, 32204 · (904) 384-7506
Nearby Assisted Living
- BRIGHTER DAYS SENIOR LIVING LLC — Jacksonville · 0.4 mi · CareQED Score 85/100
- GRACE HOME LIVING FACILITY LLC — Jacksonville · 1.0 mi · CareQED Score 95/100
- PLYMOUTH HOME FOR ADULTS INC — Jacksonville · 1.1 mi · CareQED Score 89/100
- PORTER'S ADULT CARE INC — Jacksonville · 1.2 mi · CareQED Score 89/100
- INGLESIDE ALF HOME, LLC — Jacksonville · 1.4 mi · CareQED Score 92/100
See all assisted living in Jacksonville, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Feb 2025. 13 operational inspection(s) on record, including 5 complaint investigation(s) of which 2 substantiated. 17 deficiency citation(s), 100% corrected. Recurring findings: Medication (cited in 4 inspections), Physical Plant (cited in 2 inspections), Staffing Standards (cited in 2 inspections), Records (cited in 2 inspections).
Feb 5, 2025 · Complaint
No deficiencies cited.
Jan 28, 2025 · Standard
- Physical Plant (Class 3) — corrected Apr 2025
Mar 9, 2023 · Standard
- Staffing Standards (Class 3) — corrected Mar 2023
Jan 8, 2021 · Monitor
No deficiencies cited.
Feb 10, 2020 · Standard
No deficiencies cited.
Nov 25, 2019 · Complaint
- Emergency Environmental Control (Class 3) — corrected Jan 2020
Sep 13, 2018 · Complaint
No deficiencies cited.
Mar 14, 2018 · Complaint
No deficiencies cited.
Oct 5, 2017 · Standard
No deficiencies cited.
Oct 6, 2015 · Standard
- Records (Class 3) — corrected Dec 2015
- Limited Mental Health (Class 3) — corrected Dec 2015
- Medication (Class 3) — corrected Dec 2015
- Resident Care (Class 3) — corrected Dec 2015
- Staffing Standards (Class 3) — corrected Dec 2015
- Training (Class 3) — corrected Dec 2015
- Food Service (Class 3) — corrected Dec 2015
Jul 16, 2015 · Complaint
- Medication (Class 3) — corrected Sep 2015
- Physical Plant (Class 3) — corrected Sep 2015
- Records (Class 3) — corrected Sep 2015
- Medication (Class 3) — corrected Sep 2015
Nov 20, 2013 · Standard
- Medication (Class 3) — corrected Feb 2014
- Medication (Class 3) — corrected Feb 2014
Dec 20, 2012 · Monitor
- Medication (Class 2) — corrected Jul 2013