HARBORCHASE OF VILLAGES CROSSING — Assisted Living in Lady Lake, Florida
Harborchase of Villages Crossing is a 135-bed assisted living facility in Lady Lake, Florida. Its CareQED Score is 57 out of 100 (Notable concerns), based on Florida AHCA inspection findings. AHCA records include 1 serious (Class 1 or 2) violation. The record also includes 1 state sanction or final order, a formal enforcement signal. Care options include memory care, 24-hour on-site nursing, extended congregate care (ECC). It has operated under Cht Harborchase Trs Tenant Corp. for about 12 years.
State enforcement and recent serious findings are the main driver of this score. Inspectors have repeatedly flagged medication management, resident care, food service and extended congregate care operations; the cited problems have been corrected on the inspection record, and the pattern of fewer findings in the latest surveys suggests an improving trend.
CareQED Score
CareQED Score: 57/100 — Notable concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 1
- Class 2 violations: 0
- Class 3 violations: 2
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 2
- Sanctions/final orders: 1
- Serious findings: 1
Care & Payment
- Memory care offered
- 24-hour on-site nursing
- Extended congregate care (ECC)
Activities & Services
- Nurse availability: Direct 24hr
- Activities: Arts and Crafts, Cooking Classes, Dancing, Exercise Classes, Games/Cards, Gardening, Shopping, Social Events/Outings, Theater and Movies, Yoga
- Special programs & services: Memory Care
Licensed beds: 135 · For-Profit · Operator since 2014 · Fines: $10,000 · 13517 NE 86TH COURT, LADY LAKE, FL, 32159-8912 · (352) 350-5310
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Nov 2025. 32 operational inspection(s) on record, including 21 complaint investigation(s) of which 5 substantiated. 20 deficiency citation(s), 100% corrected. Recurring findings: Medication (cited in 5 inspections), Resident Care (cited in 3 inspections), Food Service (cited in 2 inspections), Extended Congregate Care (cited in 2 inspections).
Nov 10, 2025 · Complaint
No deficiencies cited.
Jun 30, 2025 · Complaint
No deficiencies cited.
Jul 16, 2024 · Standard
No deficiencies cited.
Jan 23, 2024 · Standard
No deficiencies cited.
Sep 21, 2023 · Complaint
No deficiencies cited.
Jul 26, 2023 · Complaint
- Assistive Devices (Class 1) — corrected Aug 2023
Dec 21, 2022 · Complaint
No deficiencies cited.
Jul 22, 2022 · Complaint
No deficiencies cited.
Jun 16, 2022 · Complaint
No deficiencies cited.
Jun 1, 2022 · Standard
- Food Service (Class 3) — corrected Jun 2022
- Infection Control Procedures (Class 3) — corrected Jun 2022
Apr 8, 2021 · Complaint
No deficiencies cited.
Oct 2, 2020 · Complaint
No deficiencies cited.
Aug 4, 2020 · Complaint
No deficiencies cited.
Jun 10, 2020 · Complaint
- Resident Care (Class 3) — corrected Jun 2020
Jan 3, 2020 · Standard
- Records (Class 3) — corrected Feb 2020
- Medication (Class 3) — corrected Feb 2020
Oct 17, 2019 · Complaint
No deficiencies cited.
Jul 1, 2019 · Complaint
No deficiencies cited.
May 29, 2019 · Monitor
No deficiencies cited.
Oct 31, 2018 · Complaint
- Extended Congregate Care (Class 3) — corrected Jan 2019
- Admissions (Class 3) — corrected Jan 2019
- Staffing Standards (Class 3) — corrected Jan 2019
- Resident Care (Class 3) — corrected Jan 2019
May 4, 2018 · Complaint
- Emergency Plan Approval (Class 3) — corrected Aug 2018
Nov 30, 2017 · Standard
No deficiencies cited.
Nov 20, 2017 · Complaint
No deficiencies cited.
Apr 7, 2017 · Complaint
No deficiencies cited.
Dec 28, 2016 · Monitor
No deficiencies cited.
Apr 8, 2016 · Complaint
No deficiencies cited.
Mar 10, 2016 · Monitor
- Medication (Class 3) — corrected Apr 2016
Feb 16, 2016 · Complaint
No deficiencies cited.
Dec 17, 2015 · Standard
- Medication (Class 3) — corrected Jan 2016
- Food Service (Class 3) — corrected Jan 2016
- Background Screening Clearinghouse (Class 3) — corrected Jan 2016
Jul 23, 2015 · Complaint
No deficiencies cited.
Mar 25, 2015 · Monitor
- Extended Congregate Care (Class 3) — corrected Jun 2015
- Medication (Class 3) — corrected Jun 2015
- Extended Congregate Care (Class 3) — corrected Jun 2015
Dec 10, 2014 · Monitor
No deficiencies cited.
Sep 15, 2014 · Complaint
- Resident Care (Class 2) — corrected Dec 2014
- Medication (Class 3) — corrected Dec 2014