ENCORE AT AVALON PARK — Assisted Living in Orlando, Florida
Encore at Avalon Park is a 120-bed assisted living facility in Orlando, Florida. Its CareQED Score is 27 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 1 serious (Class 1 or 2) violation. The record also includes 4 state sanctions or final orders, a formal enforcement signal. Care options include memory care, 24-hour on-site nursing, extended congregate care (ECC). It accepts Medicaid. It has operated under Avalon Sh Management, LLC for about 11 years.
Serious findings are present and weigh heavily, including past state enforcement actions that reflect elevated regulatory concern. The AHCA record shows recurring problems in resident care, staff training, staffing standards, extended congregate care, medication handling and admissions, while most cited deficiencies have been corrected and no citations currently remain open and multiple complaint investigations were substantiated. Recent inspections show a pattern of recurring deficiencies with a slight recent rise in findings, indicating an overall steady-to-worsening trend rather than sustained improvement.
CareQED Score
CareQED Score: 27/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 1
- Class 3 violations: 4
- Class 4 violations: 0
- Unclassified: 1
- Substantiated complaints: 1
- Sanctions/final orders: 4
- Serious findings: 1
Care & Payment
- Memory care offered
- 24-hour on-site nursing
- Extended congregate care (ECC)
- Accepts Medicaid
Activities & Services
- Nurse availability: Direct 24hr
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Music Programs, Shopping, Social Events/Outings, Theater and Movies
- Special programs & services: Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy
Licensed beds: 120 · For-Profit · Operator since 2015 · Fines: $12,500 · 13798 CYGNUS DR, ORLANDO, FL, 32828 · (407) 270-7500
Nearby Assisted Living
- IDEAL CARE ALF CORP — Orlando · 1.6 mi · CareQED Score 2/100
- LIFE WHITE ALF CORP — Orlando · 3.0 mi
- WHITE FLOWERS ALF CORP — Orlando · 3.2 mi · CareQED Score 59/100
- SWEET HOME ASSISTING LIVING CORP — Orlando · 3.3 mi · CareQED Score 95/100
- SWEET GARDEN ALF CORP — Orlando · 3.5 mi · CareQED Score 92/100
See all assisted living in Orlando, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Jan 2025. 23 operational inspection(s) on record, including 12 complaint investigation(s) of which 9 substantiated. 47 deficiency citation(s), 100% corrected. Recurring findings: Resident Care (cited in 9 inspections), Training (cited in 5 inspections), Extended Congregate Care (cited in 4 inspections), Staffing Standards (cited in 4 inspections), Medication (cited in 3 inspections), Admissions (cited in 3 inspections), Reporting Requirements; Electronic Submission (cited in 2 inspections), Records (cited in 2 inspections).
Jan 16, 2025 · Standard
- Medication (Class 3) — corrected Mar 2025
- Medication (Class 3) — corrected Mar 2025
- Resident Care (Class 2) — corrected Mar 2025
Sep 11, 2024 · Monitor
No deficiencies cited.
Jul 15, 2024 · Monitor
No deficiencies cited.
May 13, 2024 · Monitor
No deficiencies cited.
Mar 14, 2024 · Complaint
No deficiencies cited.
Jan 17, 2024 · Complaint
- Reporting Requirements; Electronic Submission (Class Unclassified) — corrected Mar 2024
- Resident Care (Class 3) — corrected Mar 2024
Oct 19, 2023 · Complaint
- Resident Care (Class 3) — corrected Jan 2024
Mar 14, 2023 · Standard
No deficiencies cited.
Jul 6, 2021 · Complaint
No deficiencies cited.
Feb 4, 2021 · Complaint
- Resident Care (Class 2) — corrected Apr 2021
Oct 20, 2020 · Complaint
- Admissions (Class 3) — corrected Dec 2020
- Resident Care (Class 3) — corrected Dec 2020
- Resident Care (Class 2) — corrected Dec 2020
Oct 6, 2020 · Complaint
- Admissions (Class 3) — corrected Dec 2020
Sep 2, 2020 · Complaint
- Medication (Class 3) — corrected Feb 2021
- Emergency Environmental Control (Class 3) — corrected Oct 2020
Apr 22, 2020 · Complaint
- Risk Mgmt & QA; Adverse Incident Report (Class 3) — corrected Oct 2020
- Training (Class 3) — corrected Oct 2020
- Resident Care (Class 3) — corrected Oct 2020
Jan 8, 2019 · Complaint
No deficiencies cited.
Jan 8, 2019 · Standard
- Resident Care (Class 3) — corrected Apr 2019
Nov 27, 2018 · Monitor
No deficiencies cited.
Apr 5, 2018 · Monitor
No deficiencies cited.
Mar 9, 2018 · Complaint
- Background Screening Clearinghouse (Class 4) — corrected Apr 2018
Dec 18, 2017 · Complaint
- Resident Care (Class 3) — corrected Apr 2018
- Medication (Class 3) — corrected Apr 2018
- Medication (Class 3) — corrected Apr 2018
- Admissions (Class 3) — corrected Apr 2018
- Medication (Class 3) — corrected Apr 2018
- Staffing Standards (Class 3) — corrected Feb 2018
Apr 20, 2017 · Monitor
- Reporting Requirements; Electronic Submission (Class 4) — corrected Jul 2017
- Extended Congregate Care (Class 3) — corrected Jul 2017
- Training (Class 3) — corrected Jul 2017
- Resident Care (Class 3) — corrected Jul 2017
Jul 27, 2016 · Monitor
- Extended Congregate Care (Class 3) — corrected Sep 2016
- Staffing Standards (Class 3) — corrected Sep 2016
- Training (Class 3) — corrected Sep 2016
- Extended Congregate Care (Class 3) — corrected Sep 2016
- Training (Class 3) — corrected Sep 2016
Nov 19, 2015 · Monitor
- Training (Class 3) — corrected Feb 2016
- Records (Class 4) — corrected Feb 2016
- Training (Class 3) — corrected Feb 2016
- Training (Class 3) — corrected Feb 2016
- Staffing Standards (Class 3) — corrected Feb 2016
- Extended Congregate Care (Class 3) — corrected Feb 2016