CERTUS WL OPCO LLC — Assisted Living in Orlando, Florida

Certus Wl Opco LLC is a 70-bed assisted living facility in Orlando, Florida. Its CareQED Score is 20 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 3 serious (Class 1 or 2) violations. The record also includes 3 state sanctions or final orders, a formal enforcement signal. Care options include memory care, 24-hour on-site nursing. It has operated under Certus Wl Opco, LLC for about 9 years.

Serious findings are present and weigh heavily, and the facility has state enforcement actions on its record. Inspections have repeatedly flagged resident care and staff training problems, and while cited deficiencies have been corrected, the recurring focus on those care and training areas leaves the picture mixed, some improvement is evident, but concerns persist.

CareQED Score

CareQED Score: 20/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

Care & Payment

Activities & Services

Licensed beds: 70 · For-Profit · Operator since 2017 · Fines: $14,000 · 11120 LAKE UNDERHILL ROAD, ORLANDO, FL, 32825 · (407) 550-0021

Nearby Assisted Living

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Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.

Inspection History (Florida AHCA)

Last inspected Apr 2026. 10 operational inspection(s) on record, including 6 complaint investigation(s) of which 4 substantiated. 18 deficiency citation(s), 100% corrected. Recurring findings: Resident Care (cited in 6 inspections), Training (cited in 2 inspections).

Apr 8, 2026 · Standard

  • Resident Care (Class 3) — corrected May 2026

May 28, 2025 · Complaint

  • Resident Care (Class 2) — corrected Jul 2025

Mar 20, 2024 · Standard

  • Resident Care (Class 3) — corrected May 2024
  • Food Service (Class 3) — corrected May 2024
  • Food Service (Class 3) — corrected May 2024

Aug 14, 2023 · Complaint

  • Training (Class 3) — corrected Oct 2023
  • Admissions (Class 3) — corrected Oct 2023
  • Training (Class 3) — corrected Oct 2023
  • Resident Care (Class 3) — corrected Oct 2023
  • Background Screening-compliance Attestation (Class Unclassified) — corrected Oct 2023
  • Resident Care (Class 2) — corrected Oct 2023

Sep 26, 2022 · Monitor

No deficiencies cited.

Aug 18, 2022 · Complaint

No deficiencies cited.

Jun 22, 2022 · Complaint

  • Emergency Management Planning (Class 3) — corrected Aug 2022

Mar 15, 2022 · Standard

  • Resident Care (Class 2) — corrected May 2022
  • Training (Class 3) — corrected Apr 2022
  • Medication (Class 3) — corrected Mar 2022
  • Medication (Class 3) — corrected Mar 2022

May 17, 2021 · Complaint

No deficiencies cited.

Mar 16, 2021 · Complaint

  • Resident Care (Class 2) — corrected May 2021