CERTUS WL OPCO LLC — Assisted Living in Orlando, Florida
Certus Wl Opco LLC is a 70-bed assisted living facility in Orlando, Florida. Its CareQED Score is 20 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 3 serious (Class 1 or 2) violations. The record also includes 3 state sanctions or final orders, a formal enforcement signal. Care options include memory care, 24-hour on-site nursing. It has operated under Certus Wl Opco, LLC for about 9 years.
Serious findings are present and weigh heavily, and the facility has state enforcement actions on its record. Inspections have repeatedly flagged resident care and staff training problems, and while cited deficiencies have been corrected, the recurring focus on those care and training areas leaves the picture mixed, some improvement is evident, but concerns persist.
CareQED Score
CareQED Score: 20/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 3
- Class 3 violations: 12
- Class 4 violations: 0
- Unclassified: 1
- Substantiated complaints: 2
- Sanctions/final orders: 3
- Serious findings: 3
Care & Payment
- Memory care offered
- 24-hour on-site nursing
Activities & Services
- Nurse availability: Direct 24hr
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Social Events/Outings, Theater and Movies, Yoga
- Special programs & services: Memory Care, Pet Therapy
Licensed beds: 70 · For-Profit · Operator since 2017 · Fines: $14,000 · 11120 LAKE UNDERHILL ROAD, ORLANDO, FL, 32825 · (407) 550-0021
Nearby Assisted Living
- SMALLVILLE II ASSISTED LIVING FACILITY — Orlando · 0.7 mi · CareQED Score 82/100
- SOUTHERN HOME CARE MANAGEMENT — Orlando · 1.0 mi · CareQED Score 95/100
- CARMITA'S ASSISTING LIVING FACILITY III, LLC — Orlando · 1.1 mi · CareQED Score 94/100
- SMALLVILLE — Orlando · 1.4 mi · CareQED Score 84/100
- SWEET GARDEN ALF CORP — Orlando · 1.5 mi · CareQED Score 92/100
See all assisted living in Orlando, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Apr 2026. 10 operational inspection(s) on record, including 6 complaint investigation(s) of which 4 substantiated. 18 deficiency citation(s), 100% corrected. Recurring findings: Resident Care (cited in 6 inspections), Training (cited in 2 inspections).
Apr 8, 2026 · Standard
- Resident Care (Class 3) — corrected May 2026
May 28, 2025 · Complaint
- Resident Care (Class 2) — corrected Jul 2025
Mar 20, 2024 · Standard
- Resident Care (Class 3) — corrected May 2024
- Food Service (Class 3) — corrected May 2024
- Food Service (Class 3) — corrected May 2024
Aug 14, 2023 · Complaint
- Training (Class 3) — corrected Oct 2023
- Admissions (Class 3) — corrected Oct 2023
- Training (Class 3) — corrected Oct 2023
- Resident Care (Class 3) — corrected Oct 2023
- Background Screening-compliance Attestation (Class Unclassified) — corrected Oct 2023
- Resident Care (Class 2) — corrected Oct 2023
Sep 26, 2022 · Monitor
No deficiencies cited.
Aug 18, 2022 · Complaint
No deficiencies cited.
Jun 22, 2022 · Complaint
- Emergency Management Planning (Class 3) — corrected Aug 2022
Mar 15, 2022 · Standard
- Resident Care (Class 2) — corrected May 2022
- Training (Class 3) — corrected Apr 2022
- Medication (Class 3) — corrected Mar 2022
- Medication (Class 3) — corrected Mar 2022
May 17, 2021 · Complaint
No deficiencies cited.
Mar 16, 2021 · Complaint
- Resident Care (Class 2) — corrected May 2021