BROOKDALE HIGHLANDS — Assisted Living in Lakeland, Florida

Brookdale Highlands is a 105-bed assisted living facility in Lakeland, Polk County, Florida. Its CareQED grade is 55 out of 100 — a average record based on Florida AHCA inspection findings. AHCA records include 1 serious (Class 1 or 2) violation. Care options include memory care, 24-hour on-site nursing, limited nursing services (LNS). It accepts VA benefits. It has operated under Ahc Southland-lakeland, Llc for about 20 years. Has on-site memory care and continuous nursing coverage, which can be helpful for residents with dementia or high medical needs. The facility also shows a notable enforcement history with multiple substantiated complaints and regulatory actions, so it’s worth asking the facility about what led to those findings and what corrective steps have been taken.

CareQED Score

CareQED Score: 55/100 — Average record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

• Class 1 violations: 1
• Class 2 violations: 0
• Class 3 violations: 12
• Class 4 violations: 0
• Unclassified: 4
• Substantiated complaints: 12
• Sanctions/final orders: 2
• Serious (Class 1+2) findings: 1

Care & Payment

• Memory care offered
• 24-hour on-site nursing
• Limited nursing services (LNS)
• Accepts VA benefits

Activities & Services

• Nurse availability: Direct 24hr
• Activities: Arts and Crafts, Cooking Classes, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies
• Special programs & services: Massage Therapy/Spa, Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy

Licensed beds: 105 · For-Profit · Operator since 2006 · Fines: $13,500 · 4250 LAKELAND HIGHLANDS RD, LAKELAND, FL, 33813 · (863) 701-7820

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.